At M/S ACCEL, we strive to ensure customer satisfaction with our products. If you need to cancel an order or request a refund, please review our policies below.
Order Cancellation
- Before Dispatch: Orders can be canceled within 24 hours of placement for a full refund.
- After Dispatch: Once shipped, cancellations are not allowed. You may initiate a return upon delivery.
To cancel an order, email us at information.accel@gmail.com with your order details.
Return & Refund Policy
- Eligibility: Returns are accepted within 7 days of delivery for unused and undamaged products in original packaging.
- Refund Process: Once the returned product passes quality inspection, refunds will be processed within 7-10 business days via the original payment method.
- Non-Returnable Items: Customized or clearance sale items are non-refundable.
For more details, refer to our full refund policy or contact M/S ACCEL customer support.