FREQUENTLY ASKED QUESTIONS
Yes, we ensure that the product images displayed on our website accurately represent the items you will receive. However, slight variations in color or design may occur due to lighting and screen settings.
Once your order is confirmed, you will receive a sales receipt via email. You can also view and download your receipt from the “My Orders” section of your account on our website.
To return an item, please follow these steps:
- Contact our customer support team within the return period.
- Ensure the item is unused, in its original packaging, and has all tags intact.
- Ship the item back to our return address (provided by our team).
- Once received and inspected, we will process your refund or replacement.
Yes, we regularly restock popular items. You can sign up for notifications on the product page to be informed when the item is back in stock. If an item is permanently discontinued, we will mention it on the website.
We offer shipping to multiple locations. During checkout, you can enter your delivery address, and we will confirm if we can ship to your location. For international shipping inquiries, please contact our support team.